Tuition and Campus Fees Refunds


Bursar's Office


Fiscal Affairs

Contact Information: 

Jacqueline Green / University Bursar / (415) 405-4002 /

Revised Date: 

Wednesday, November 5, 2014


Executive Order 1054 - The California State University Fee Policy

Section 41802 of Title 5, California Code of Regulations. 


The University shall refund student payments, other than Title IV aid, in accordance with the published refund schedule. Students must apply for all eligible refunds in writing. An application for refund is available in the Bursar’s Office website,


Students are required to withdraw from classes in accordance with established policy. Students may not withdraw from classes or the University without official notification. Non-attendance from classes does not constitute withdrawal. Students remain fully responsible for all financial obligations, subject to the published refund schedule.

Full Refund:

To receive a full refund of mandatory fees, including nonresident tuition and graduate business professional fee, student must officially withdraw, or otherwise cancel your registration, prior to the first day of instruction for the term. Applicable refund processing fee of $20.00 will be withheld. Students are not required to file a refund application.

The following circumstances also entitles 100% refund of campus tuition and mandatory fees:

  • The tuition and mandatory fees were assessed or collected in error
  • The course for which the tuition and mandatory fees were assessed or collected was cancelled by the university
  • The University makes a delayed decision that the student was not eligible to enroll in the term for which the mandatory fees were assessed and collected and for which the delayed decision was not due to incomplete or inaccurate information provided by the        student
  • The student was activated for compulsory military service

Prorated Refund
Starting with the first day of instruction, refunds for complete withdrawal or cancellation of registration will be prorated, based on the date of withdrawal and the percentage of the period of enrollment completed. A refund administrative fee of $20.00 will be withheld.

Prorated refunds will be processed for a student’s complete withdrawal up to the 60 percent point of the term. A student who withdraws from the university after the 60 percent point in the academic period, or fails to officially withdraw from the campus shall not be entitled to any refund of tuition or mandatory fees. After the drop/add deadline of the semester, schedule adjustments are only permitted for extremely serious, documented cases involving health or accident.

To determine the percentage and/or refund amount, see the Class Schedule for the appropriate semester.

Fee Refunds Based On Unit Load
A student who, within the schedule adjustment period and in accordance with campus procedures, drops from 6.1 units or more to 6.0 units or less, or a student who paid maximum fees, but never obtained over 6.0 units, shall receive a refund of applicable tuition and mandatory fees. A refund administrative fee of $20.00 will be withheld.