Vice President & Chief Financial Officer
Phyllis Carter was appointed Vice President and Chief Financial Officer for Administration and Finance on June 1, 2018. Phyllis has a stellar track record of financial and strategic leadership supporting institutional priorities, improving fiscal and administrative operations, and ensuring financial sustainability. During her extensive career with more than 25 years of experience, she served as the fiscal officer of several organizations and led innovations which transformed and modernized thinking, culture, systems and processes.
Before joining our campus community, Phyllis served as Chief Business Officer and held the title of Director of Business and Administrative Services at Laney College. Prior to this position, she was Chief Financial and Administrative Officer at Mathematical Sciences Research Institute (MSRI). Previously, she was Chief Financial Officer at Playworks and enabled early stages of national expansion for the youth development social enterprise. Before entering the education industry, she was a senior manager in financial and strategic planning, accounting and project management in such industries as information technology, telecommunication, pharmaceuticals and corporate venture capital.
Given her broad professional career, Phyllis’ experiences reflect a results-oriented executive who has supported diverse organizations. Perhaps as significant, Phyllis has a strong commitment to seeking consensus and acting collaboratively.
Phyllis’ experience fully aligns with our student-centered mission. She is passionate about honoring cultural differences, encouraging intellectual and personal development, promoting equity, and inspiring students to lead, create, and innovate. She pursued these goals as an adjunct accounting faculty member at Merritt College and, more recently, as a volunteer board member of the Diablo Valley College (DVC) Foundation.
Phyllis earned a master of business administration (MBA) from Washington University’s Olin Business School and an advanced certificate in International Affairs from Washington University. She earned a bachelor of science in accountancy from the University of Missouri. Her CPA was awarded by the Kansas Board of Accountancy. She is a fellow of the Executive Leadership Academy at the Center for Studies in Higher Education on the University of California, Berkeley campus.
Her professional affiliations include the American Institute of Certified Public Accountants (AICPA), National Association of College and University Business Officers (NACUBO), Association of California Community College Administrators (ACCCA), Association of Chief Business Officials (ACBO) and Financial Executive Networking Group (FENG). In the global community, she is an active volunteer reader in Oakland Public Schools and she has served in international humanitarian organizations providing education and support.
Administration & Finance Departmental Leadership
Administration & Finance has many diverse leaders who bring a variety of expertise and talent to San Francisco State University's campus. The departmental leaders of A&F include:
- Ann M. Sherman, Senior Associate Vice President of Human Resources
- Elena Stoian, Executive Director of Budget Administration & Operations
- Frank Fasano, Associate Vice President of Facilities Services
- Jay Orendorff, Associate Vice President of Business Operations
- Jeff Wilson, Associate Vice President of Fiscal Affairs
- Jeny Patino, Executive Director of Housing, Dining & Conference Services
- Nish Malik, Associate Vice President & CIO of Information Technology Services
- Gary Norton, Director of Audit & Advisory Services (Interim)
Senior Associate Vice President
Ann M. Sherman joined San Francisco State in 2014, and has served as the AVP and Senior AVP of Human Resources, as well as the Interim Vice President of Administration & Finance. Ann’s passion is “releasing the power of human potential in organizations.” Her parents were both educators, and she finds a strong fit with her personal values and the mission of higher education.
Her former positions in both higher education and private industry have prepared her well for the broad scope of her leadership responsibilities, having served as the Director of Human Resources/EO Officer/Title IX Officer for seven years at Northern Michigan University (NMU); executive positions in the medical device industry, starting with Datex-Ohmeda, GE Healthcare, and culminating in her role as Vice President of Business & Customer Support for Viasys Corp.; and strategic HR and Division Controller positions during her seven years with Michigan Consolidated Gas Company.
At San Francisco State, Ann is a champion of continuous improvement, productive labor relations, leadership and employee development, the leveraging of technology to drive efficiencies, and the development of organizational health. Undergirding her efforts is an emphasis on the capacity of all individuals to fully contribute their diverse expertise and an elegant simplicity of complex processes.
Sherman earned a Bachelor’s degree in Psychology from the University of Michigan at Dearborn and conducted her graduate work at Wayne State University’s Industrial/Organizational Ph.D. program in Detroit. Her oldest son is a graduate of the University of Michigan, and her younger son is attending NMU. With enthusiasm, optimism, and a sense of humor, Ann stays grounded and focused on practical problem-solving.
Elena Stoian currently serves as the Executive Director of Budget Administration & Operations. Since joining the budget team in March 2015 from Physical Planning & Development, she has progressed from budget manager to director of Budget Administration & Operations. Stoian comes to SF State with more than 11 years of experience, having served as an administrative business officer at San Jose State. She has over 16 years of experience in administration, physical plant financial management, capital planning and construction, operational budgeting, financial modeling and forecasting, and enterprise resource planning implementation.
Associate Vice President
Frank Fasano currently serves as the Associate Vice President of Facilities Services. He brings 34 years of practical facilities management and engineering experience, including more than 20 years of progressively responsible leadership at UCSF in a full range of facilities management roles. Most recently, he served as director of facilities services at UC Berkeley and has previously held positions in contracting service to building systems in the private sector. Fasano's experience in Computerized Maintenance and Management System (CMMS) implementation at UC Berkeley and UCSF is particularly relevant to implementing the CMMS system at SF State. This system will revamp F&SE procedures and services by integrating operations, resulting in an updated work order system that better tracks project completion and preventative maintenance.
Throughout his career, Frank has led workflow process changes, integration of operations and technology programs (hardware and software) that dramatically increased productivity while enabling the achievement of resource efficiencies, thus improving customer service satisfaction. He has extensive experience with labor and employee relations as well as emergency and disaster recovery planning with the City of San Francisco. His engineering and building systems experience, which includes a broad range of fire and life safety systems, has been instrumental in the development and adoption of facilities design standards specifications for campus construction and preventive maintenance programs.
Jay Orendorff currently serves as the Associate Vice President for Business Operations, which includes Environment Health & Safety, Risk Management and Procurement. Jay is a graduate of the CSU and earned a Master of Science in Demographics with a minor in statistics from Utah State University. He began his history at SF State as a Senior Analyst in Institutional Research and later as the Senior Budget Analyst in Budget Administration & Operations.
Jay has over 23 years of CSU experience in enterprise business operations, institutional planning and financial management. Jay has had the unique opportunity of accumulating knowledge and experience from several departments on campus.
Jeff Wilson joined San Francisco State in September 2017 as Associate Vice President of Fiscal Affairs. Jeff was at Sonoma State from 2006-2017 where he served as Senior Accountant for the Sonoma State Foundation, Deputy Controller for Sponsored Programs Administration, and Senior Director for Strategic Initiatives and for the Office of Faculty Research and Sponsored Programs. Prior to joining Sonoma State he worked in audit and advisory services and consulting at Deloitte and held positions at Wells Fargo and the Hudson Bay Company. He is a licensed Certified Public Accountant and received his bachelor’s degrees in accounting and commerce/business administration and a master’s degree from The University of Alabama.
Jeny Patino currently serves as the Executive Director of Housing, Dining, & Conference Services. Her experience within this sector spans over 10 years, and is coupled with her consistent high performance levels, strategic thinking and a demonstrated ability to orchestrate and lead her teams to meet critical performance milestones within a climate of organizational change, to the benefit of both internal and external stakeholders. Her ability to inspire performance while collaborating within and across the organization is of paramount importance as we engage the campus community in planning and implementing strategic investment and growth opportunities within the housing, dining and conference services portfolio.
Associate Vice President & Chief Information Officer
Nish Malik, MBA, MS, currently serves as the Associate Vice President and Chief Information Officer for Information Technology Services (ITS) at San Francisco State University. Nish has over eighteen years of information technology experience in both the private and public sectors. During his five years at SF State, Nish has served in various roles within IT, including Policy & Planning Officer, Director of Projects & Planning, and Assistant Vice President, which have prepared him to lead IT strategy and technology operations for the campus.
Nish is an influential leader and effective agent for change, as demonstrated by his successful and efficient completion of ITS transformation and consolidation of distributed IT departments across campus, including Fiscal Affairs Business Systems, Housing and Facilities, Student Affairs and Enrollment Management Technology, and Human Resources. Nish has successfully completed a number of technology initiatives, such as the SF State Mobile App, campus Wi-Fi augmentation, Mashouf Wellness Center, Student Health Information Management System, Box.com, and a disaster recovery site. Most recently under Nish’s leadership, ITS was awarded the California Public Higher Education Innovation Focus on Efficiency Award in 2018. As a committed member of the SF State community, Nish volunteered as one of the first board members for the Employee University. Nish is also a co-chair of several collaborative technology efforts, including the Campus Technology Committee, Data Governance Steering Committee and the Campus Technology Planning Committee. To further establish himself as a forerunner at the confluence of technology and higher education, Nish has recently completed the Leadership San Francisco program, an organization dedicated to educating and developing leaders as community trustees who will make a significant contribution to strengthen and transform our community.
Gary Norton joined SFSU’s Audit & Advisory Services in December 2013. Previously, Gary was Audit Director at Alum Rock School District in San Jose and was an Auditor for the Judicial Branch of California state government for five years. Gary is an alumni of Cal Poly, San Luis Obispo, with a degree in Finance and Property Management, as well as a Certified Internal Auditor. Gary’s hobbies include reading, playing computer card games and rooting on the Golden State Warriors. Go Dub Nation!
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